Shipping Policy

SHIPPING POLICY

At ZemFits, we partner with world-class fulfilment providers to deliver your order as quickly and reliably as possible.

PROCESSING TIME

All orders are processed within 2–5 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.

DELIVERY TIMES

Canada: 5–9 business days
United States: 7–14 business days
International: 10–21 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

SHIPPING RATES

Shipping rates are calculated at checkout based on your location and order size. Free shipping thresholds may apply — check the cart for current promotions.

TRACKING YOUR ORDER

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

INTERNATIONAL ORDERS

International orders may be subject to customs duties and import taxes imposed by your country. These charges are the responsibility of the customer. ZemFits is not responsible for delays caused by customs processing.